4 Maintenance and Support

4.1 Cleaning the Laser Lens

The CVS is a non-contact measurement system and requires no regular scheduled maintenance. The dark plastic laser lens recessed inside the laser window may need cleaning periodically. If dirt or grease build-up is visible, then clean the lens with a soft lint-free cloth and water only. We recommend cleaning the contamination off with a damp cloth and then polishing with a dry cloth. If the CVS user interface status indicator reports a warning with a “Visual pollution (dirty lens)” message, then clean the lens immediately.

Do not use chemical or abrasive cleaners.

4.2 Technical Support

This manual and other support documents can be viewed/downloaded from the Help page accessible from the CVS user-interface menu.
To make a technical support request please visit:
loadscan.com/support

4.3 HTTP RESTful API

The HTTP RESTful API exposes the full functionality of the CVS for data retrieval and control by external network-connected software applications. The API may be used by integrators/software developers for tasks such as:

  • Automatically pre-loading jobs
  • Automatically updating the customer list
  • Retrieving historical data for processing in reporting systems
  • Retrieving current measurements for integration into control systems
  • Creating custom user interfaces/applications for specific tasks

An API reference is available on the Help page accessible from the CVS user interface menu.

In this Article

4 Maintenance and Support

4.1 Cleaning the Laser Lens

The CVS is a non-contact measurement system and requires no regular scheduled maintenance. The dark plastic laser lens recessed inside the laser window may need cleaning periodically. If dirt or grease build-up is visible, then clean the lens with a soft lint-free cloth and water only. We recommend cleaning the contamination off with a damp cloth and then polishing with a dry cloth. If the CVS user interface status indicator reports a warning with a “Visual pollution (dirty lens)” message, then clean the lens immediately.

Do not use chemical or abrasive cleaners.

4.2 Technical Support

This manual and other support documents can be viewed/downloaded from the Help page accessible from the CVS user-interface menu.
To make a technical support request please visit:
loadscan.com/support

4.3 HTTP RESTful API

The HTTP RESTful API exposes the full functionality of the CVS for data retrieval and control by external network-connected software applications. The API may be used by integrators/software developers for tasks such as:

  • Automatically pre-loading jobs
  • Automatically updating the customer list
  • Retrieving historical data for processing in reporting systems
  • Retrieving current measurements for integration into control systems
  • Creating custom user interfaces/applications for specific tasks

An API reference is available on the Help page accessible from the CVS user interface menu.