Alphabetical listing of status messages (with corresponding numeric error codes) and their meanings.

Numeric error codes only exist for errors that occur during a scan and result in no measurement. See Troubleshooting for detailed descriptions of specific error conditions and resolution.

Message / [Error Code] Description

CLEAR SCAN AREA

Vehicles, other objects in the scan area or humps in the scan track need to be removed (for full length of scan area).

COVERED/OVER FULL [-103]

Unable to identify valid bin within scanned vehicle profile. Bin may be overloaded or cover may be on. Vehicle type may not be suitable.

DATABASE FILE ERROR [-104]

Reference scan record file in the vehicle database is corrupted and cannot be used.

ID TAG NOT DETECTED [-18]

Fewer ID tags detected than the number of bins and vehicle identification set to “Tags Only” and truck and trailer not linked in vehicle database as “permanent pair”.

INVALID SCAN TARGET [-6,-7,-8,-9]

Scanned target profile rejected as unsuitable based on profile analysis.

LOAD OVER RANGE [-14]

Measured load volume exceeds the rated ‘maximum capacity’ of the system. The maximum capacity is the maximum measurable volume.

LOAD UNDER RANGE

Measured load volume is less than the rated ‘minimum capacity’ of a trade legal (certified/verified) LVS. Minimum capacity is the minimum trade legal (tradable) measurement volume.

NO DATA LINK

No communication established between operator console and scan head.

NUMBER OF BINS DOES NOT MATCH TYPE [-1011, -19]

Number of load-bearing bins detected does not match vehicle type selected for empty reference scan.

OFF-CENTRE (OUTSIDE SCAN AREA) [-4]

Part of vehicle is outside the valid scan area for all or part of the scan.

OFF-CENTRE (TOO MUCH ANGLE) [-15]

Vehicle off-centre on scan track, turning or excessively angled during scan.

OFF-CENTRE (TOO FAR LEFT) [-16]

Vehicle off-centre on scan track, too far to driver’s left.

OFF-CENTRE (TOO FAR RIGHT) [-17]

Vehicle off-centre on scan track, too far to driver’s right.

OVERHANG TOO BIG (FRONT OR REAR) [-1010]

Detected front or rear overhang inside empty bin exceeds size suitable for use with LVS.

REF. SCAN EXPIRED

Vehicle Reference scan in vehicle database has expired and needs to be updated.

SCANNER COMMS ERROR

Error in communication between operator console and laser module in scan head.

SCANNER NOT FOUND

No communications established between operator console and laser module in scan head.

SCANNER STATUS ERROR

Laser module in scan head is reporting an internal status error.

Contact Loadscan technical support if this error does not go away after restarting (re-powering) entire system.

SERIAL NUMBER MISMATCH

Serial number of laser module in scan head does not match recorded value or laser modules swapped.

SPEED UNEVEN [-12]

Too much variation in vehicle speed during scan.

SYSTEM SETUP REQUIRED

Scan head not aligned with scan track correctly or unwanted objects on or protruding into scan area on system start-up.

TARGET TOO SMALL [-5]

Scan duration too short.

Vehicle too small, traveling too fast, or off centre so that scan triggering started late or stopped early.

TOO FAST [-11]

Vehicle speed during scan exceeded rated maximum.

TOO SLOW [-13]

Scan duration too long.

Vehicle stopped or speed too slow during scan.

TRACKING ERROR [-105]

Vehicle speed during scan cannot be computed from the measured vehicle profile.

TRACKING ONLY [-3]

Scanned vehicle was identified by ID tag and recorded without load measurement. This occurs where:

  • vehicle is recorded in the database as a ‘tracking only’ type
  • load computation is disabled in the current scan direction, but ‘Log all errors If ID known’ option is enabled.

TRAY CAPACITY BELOW MINIMUM [-1006]

Computed bin capacity below minimum capacity suitable for use with LVS.

TRAY DEPTH OUTSIDE LIMITS [-1009]

Computed depth of empty bin is outside range suitable for use with LVS.

TRAY LENGTH OUTSIDE LIMITS [-1005, -106]

Computed length of empty bin is outside range suitable for use with LVS.

TRAY PROFILE ERROR [-1007]

Empty bin profile during reference scan cannot be fully determined due to excessive overhangs or other shape features blocking full view of bin walls.

TRAY SHAPE MISMATCH [-101]

Basic bin dimensions, front-to-rear or side-to-side angles or heights for empty and load scans do not match.

For example:

  • wrong ID entered
  • cover not fully stowed
  • hoist partially raised
  • bin modified since empty reference scan.

TRAY WIDTH OUTSIDE LIMITS [-1008]

Computed width of empty bin is outside range suitable for use with LVS.

VISUAL POLLUTION

Scanner cannot operate due to severe dust or fog pollution or other visual obstructions in scan area.

VISUAL POLLUTION (DIRTY LENS)

Scanner cannot operate due to dirt or visual obstruction on or close to scanner lens(es).

VISUAL POLLUT’N IN TRAY [-102]

Excessive amounts of dust or steam obscuring scan head view of load or load profile indicates unsuitable load type (e.g., excessively lumpy or not a particulate bulk product).
In this Article

Alphabetical listing of status messages (with corresponding numeric error codes) and their meanings.

Numeric error codes only exist for errors that occur during a scan and result in no measurement. See Troubleshooting for detailed descriptions of specific error conditions and resolution.

Message / [Error Code] Description

CLEAR SCAN AREA

Vehicles, other objects in the scan area or humps in the scan track need to be removed (for full length of scan area).

COVERED/OVER FULL [-103]

Unable to identify valid bin within scanned vehicle profile. Bin may be overloaded or cover may be on. Vehicle type may not be suitable.

DATABASE FILE ERROR [-104]

Reference scan record file in the vehicle database is corrupted and cannot be used.

ID TAG NOT DETECTED [-18]

Fewer ID tags detected than the number of bins and vehicle identification set to “Tags Only” and truck and trailer not linked in vehicle database as “permanent pair”.

INVALID SCAN TARGET [-6,-7,-8,-9]

Scanned target profile rejected as unsuitable based on profile analysis.

LOAD OVER RANGE [-14]

Measured load volume exceeds the rated ‘maximum capacity’ of the system. The maximum capacity is the maximum measurable volume.

LOAD UNDER RANGE

Measured load volume is less than the rated ‘minimum capacity’ of a trade legal (certified/verified) LVS. Minimum capacity is the minimum trade legal (tradable) measurement volume.

NO DATA LINK

No communication established between operator console and scan head.

NUMBER OF BINS DOES NOT MATCH TYPE [-1011, -19]

Number of load-bearing bins detected does not match vehicle type selected for empty reference scan.

OFF-CENTRE (OUTSIDE SCAN AREA) [-4]

Part of vehicle is outside the valid scan area for all or part of the scan.

OFF-CENTRE (TOO MUCH ANGLE) [-15]

Vehicle off-centre on scan track, turning or excessively angled during scan.

OFF-CENTRE (TOO FAR LEFT) [-16]

Vehicle off-centre on scan track, too far to driver’s left.

OFF-CENTRE (TOO FAR RIGHT) [-17]

Vehicle off-centre on scan track, too far to driver’s right.

OVERHANG TOO BIG (FRONT OR REAR) [-1010]

Detected front or rear overhang inside empty bin exceeds size suitable for use with LVS.

REF. SCAN EXPIRED

Vehicle Reference scan in vehicle database has expired and needs to be updated.

SCANNER COMMS ERROR

Error in communication between operator console and laser module in scan head.

SCANNER NOT FOUND

No communications established between operator console and laser module in scan head.

SCANNER STATUS ERROR

Laser module in scan head is reporting an internal status error.

Contact Loadscan technical support if this error does not go away after restarting (re-powering) entire system.

SERIAL NUMBER MISMATCH

Serial number of laser module in scan head does not match recorded value or laser modules swapped.

SPEED UNEVEN [-12]

Too much variation in vehicle speed during scan.

SYSTEM SETUP REQUIRED

Scan head not aligned with scan track correctly or unwanted objects on or protruding into scan area on system start-up.

TARGET TOO SMALL [-5]

Scan duration too short.

Vehicle too small, traveling too fast, or off centre so that scan triggering started late or stopped early.

TOO FAST [-11]

Vehicle speed during scan exceeded rated maximum.

TOO SLOW [-13]

Scan duration too long.

Vehicle stopped or speed too slow during scan.

TRACKING ERROR [-105]

Vehicle speed during scan cannot be computed from the measured vehicle profile.

TRACKING ONLY [-3]

Scanned vehicle was identified by ID tag and recorded without load measurement. This occurs where:

  • vehicle is recorded in the database as a ‘tracking only’ type
  • load computation is disabled in the current scan direction, but ‘Log all errors If ID known’ option is enabled.

TRAY CAPACITY BELOW MINIMUM [-1006]

Computed bin capacity below minimum capacity suitable for use with LVS.

TRAY DEPTH OUTSIDE LIMITS [-1009]

Computed depth of empty bin is outside range suitable for use with LVS.

TRAY LENGTH OUTSIDE LIMITS [-1005, -106]

Computed length of empty bin is outside range suitable for use with LVS.

TRAY PROFILE ERROR [-1007]

Empty bin profile during reference scan cannot be fully determined due to excessive overhangs or other shape features blocking full view of bin walls.

TRAY SHAPE MISMATCH [-101]

Basic bin dimensions, front-to-rear or side-to-side angles or heights for empty and load scans do not match.

For example:

  • wrong ID entered
  • cover not fully stowed
  • hoist partially raised
  • bin modified since empty reference scan.

TRAY WIDTH OUTSIDE LIMITS [-1008]

Computed width of empty bin is outside range suitable for use with LVS.

VISUAL POLLUTION

Scanner cannot operate due to severe dust or fog pollution or other visual obstructions in scan area.

VISUAL POLLUTION (DIRTY LENS)

Scanner cannot operate due to dirt or visual obstruction on or close to scanner lens(es).

VISUAL POLLUT’N IN TRAY [-102]

Excessive amounts of dust or steam obscuring scan head view of load or load profile indicates unsuitable load type (e.g., excessively lumpy or not a particulate bulk product).