Adding a payment method

MyScanner will send invoices for subscriptions when they are ordered and annually when they renew. Other items will be invoiced as they are ordered and then included the invoices raised when the subscription renews.
You can add and save payment methods in MyScanner to pay for subscriptions and add-ons automatically.

Multiple payment methods can be added to MyScanner, but only the active payment method will be automatically charged.

To save a new payment method navigate to the payment methods page via Organisation > Account > Payment methods and click the Add payment method button.

MyScanner's add payment method screen with no payment methods saved

The add payment method dialog

The add payment method dialog presents Stripe’s payment method form. The payment methods available may differ depending on the currency that Loadscan has last used when invoicing your organisation.

An open dialog with Stripe's add payment method form

First payment method

By default the first payment method you add will be set as the active payment method. If you have any open invoices MyScanner will immediately attempted to charge the newly added payment method.

Payment method page with one active payment method configured

Switching active payment methods

If other payment methods are added in MyScanner, they will have to be manually set as active before MyScanner starts using them. Only one payment method can be active at a time.

Removing payment methods

Payment methods can be removed at any time. If no payment methods are active, invoices can easily be paid directly via the Stripe payment portal page which can be found in the MyScanner notifications area when an invoice is raised, or using the link Stripe provides in the emails sent to your organisation billing email address.

In this Article

Adding a payment method

MyScanner will send invoices for subscriptions when they are ordered and annually when they renew. Other items will be invoiced as they are ordered and then included the invoices raised when the subscription renews.
You can add and save payment methods in MyScanner to pay for subscriptions and add-ons automatically.

Multiple payment methods can be added to MyScanner, but only the active payment method will be automatically charged.

To save a new payment method navigate to the payment methods page via Organisation > Account > Payment methods and click the Add payment method button.

MyScanner's add payment method screen with no payment methods saved

The add payment method dialog

The add payment method dialog presents Stripe’s payment method form. The payment methods available may differ depending on the currency that Loadscan has last used when invoicing your organisation.

An open dialog with Stripe's add payment method form

First payment method

By default the first payment method you add will be set as the active payment method. If you have any open invoices MyScanner will immediately attempted to charge the newly added payment method.

Payment method page with one active payment method configured

Switching active payment methods

If other payment methods are added in MyScanner, they will have to be manually set as active before MyScanner starts using them. Only one payment method can be active at a time.

Removing payment methods

Payment methods can be removed at any time. If no payment methods are active, invoices can easily be paid directly via the Stripe payment portal page which can be found in the MyScanner notifications area when an invoice is raised, or using the link Stripe provides in the emails sent to your organisation billing email address.