{"id":30859,"date":"2024-07-30T15:15:13","date_gmt":"2024-07-30T03:15:13","guid":{"rendered":"https:\/\/portal.loadscan.com\/recuperacao-de-login-guia-do-usuario-myscanner\/"},"modified":"2026-06-19T07:52:18","modified_gmt":"2026-06-18T19:52:18","slug":"recuperacao-de-login-guia-do-usuario-myscanner","status":"publish","type":"post","link":"https:\/\/portal.loadscan.com\/pt-br\/recuperacao-de-login-guia-do-usuario-myscanner\/","title":{"rendered":"Recupera\u00e7\u00e3o de login &#8211; Guia do usu\u00e1rio &#8211; MyScanner"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1331.2px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:20px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:28;--minFontSize:28;line-height:1.5;\">Lembrete de nome de usu\u00e1rio<\/h2><\/div><div class=\"fusion-text fusion-text-1\"><p>Se um usu\u00e1rio esquecer seu nome de usu\u00e1rio, ele pode pedir para que ele seja enviado por e-mail.<\/p>\n<ol>\n<li>Na tela de login do MyScanner, clique no bot\u00e3o Esqueci meu nome de usu\u00e1rio.<\/li>\n<li>Preencha o formul\u00e1rio.<\/li>\n<li>Verifique seu e-mail. Se o endere\u00e7o de e-mail estiver relacionado a um usu\u00e1rio no MyScanner, voc\u00ea dever\u00e1 ter recebido um e-mail com o nome de usu\u00e1rio.<\/li>\n<\/ol>\n<\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:20px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:28;--minFontSize:28;line-height:1.5;\">Lembrete de senha<\/h2><\/div><div class=\"fusion-text fusion-text-2\"><p>Os usu\u00e1rios que esqueceram suas senhas podem receber um link de redefini\u00e7\u00e3o por e-mail. O usu\u00e1rio precisa ter um endere\u00e7o de e-mail associado \u00e0 sua conta; caso contr\u00e1rio, ele ser\u00e1 considerado um usu\u00e1rio gerenciado, e um administrador da organiza\u00e7\u00e3o <span style=\"color: #ff0000;\"><strong><em><a style=\"color: #ff0000;\" href=\"https:\/\/myscanner.loadscan.com\/docs\/guides\/myscanner_user_guide\/pages\/user_management.html#changing-managed-users-password\">poder\u00e1 definir uma nova senha<\/a><\/em><\/strong><\/span> para ele. <\/p>\n<ol>\n<li>Na tela de login do MyScanner, clique no <strong>bot\u00e3o esqueci a senha<\/strong>.<\/li>\n<li>Preencha o formul\u00e1rio. Se voc\u00ea esqueceu seu nome de usu\u00e1rio, pode pedir para que ele seja enviado por e-mail usando o <span style=\"color: #ff0000;\"><strong><em><a style=\"color: #ff0000;\" href=\"https:\/\/myscanner.loadscan.com\/docs\/guides\/myscanner_user_guide\/pages\/login_recovery.html#username-reminder\">formul\u00e1rio de recupera\u00e7\u00e3o de nome de usu\u00e1rio<\/a><\/em><\/strong><\/span> . <\/li>\n<li>Verifique seu e-mail e siga as instru\u00e7\u00f5es para definir uma nova senha em sua conta.<\/li>\n<\/ol>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":65,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[195,245],"tags":[246],"class_list":["post-30859","post","type-post","status-publish","format-standard","hentry","category-guia-do-usuario","category-guia-do-usuario-do-myscanner","tag-meu-scanner"],"_links":{"self":[{"href":"https:\/\/portal.loadscan.com\/pt-br\/wp-json\/wp\/v2\/posts\/30859","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/portal.loadscan.com\/pt-br\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/portal.loadscan.com\/pt-br\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/portal.loadscan.com\/pt-br\/wp-json\/wp\/v2\/users\/65"}],"replies":[{"embeddable":true,"href":"https:\/\/portal.loadscan.com\/pt-br\/wp-json\/wp\/v2\/comments?post=30859"}],"version-history":[{"count":1,"href":"https:\/\/portal.loadscan.com\/pt-br\/wp-json\/wp\/v2\/posts\/30859\/revisions"}],"predecessor-version":[{"id":30872,"href":"https:\/\/portal.loadscan.com\/pt-br\/wp-json\/wp\/v2\/posts\/30859\/revisions\/30872"}],"wp:attachment":[{"href":"https:\/\/portal.loadscan.com\/pt-br\/wp-json\/wp\/v2\/media?parent=30859"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/portal.loadscan.com\/pt-br\/wp-json\/wp\/v2\/categories?post=30859"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/portal.loadscan.com\/pt-br\/wp-json\/wp\/v2\/tags?post=30859"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}